PRIVACY POLICY

1. Introduction

At Preston, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

2. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, postal address, phone number, and payment details (processed securely via third-party providers like Stripe or PayPal).

  • Automatic Data: IP address, browser type, device information, and cookies (see our Cookie Policy).

  • Order Information: Products purchased, order history, and shipping details.

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders.

  • Communicate with you about your orders, promotions, or updates (if you have opted in).

  • Improve our website, products, and services.

  • Comply with legal obligations (e.g., tax and accounting requirements).

4. Legal Basis for Processing

We process your data based on:

  • Consent (e.g., newsletter sign-ups).

  • Contractual necessity (e.g., fulfilling your order).

  • Legal obligation (e.g., retaining records for tax purposes).

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law:

  • Customer data: 3 years after your last interaction with us.

  • Payment data: 13 months (as required by French law).

6. Your Rights Under GDPR

As a data subject in the European Union, you have the following rights:

  • Right to Access: Request a copy of the personal data we hold about you.

  • Right to Rectification: Correct any inaccurate or incomplete data.

  • Right to Erasure: Request the deletion of your data, subject to legal restrictions.

  • Right to Restrict Processing: Limit how we use your data.

  • Right to Data Portability: Receive your data in a structured, machine-readable format.

  • Right to Object: Opt out of direct marketing or processing based on legitimate interest.

To exercise any of these rights, contact us at ajwpreston@gmail.com.

7. Data Security

We implement industry-standard security measures to protect your data, including:

  • SSL encryption for all transactions.

  • Secure hosting with GDPR-compliant providers in the EU.

  • Restricted access to your data by authorized personnel only.

8. Third-Party Disclosures

We may share your information with trusted third parties to:

  • Fulfill orders (e.g., shipping carriers like Colissimo, DHL).

  • Process payments (e.g., Stripe, PayPal).

  • Comply with legal obligations (e.g., tax authorities).

We do not sell your personal information to third parties.

9. Cookies

Our website uses cookies to enhance your experience. You can manage or disable cookies through your browser settings. For more details, see our Cookie Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Policy on this page. Your continued use of the website after such changes constitutes acceptance of the updated Policy.